Billing & Credits Terms

1. Plans

Plans are monthly; you can buy 1 or 12 months at a time (annual billing is discounted). Plans do not auto-renew: nothing is charged at expiry — your account simply moves to the free tier, and you can buy again once it ends, with credits granted the moment you pay. You can upgrade any time while active, but the same plan cannot be bought again until it ends.

Upgrades take effect immediately and restart the cycle; the credits left in the current cycle and any cycles not yet started are prorated as a discount on the upgrade price (shown clearly before you order) and are not refunded separately. Yearly plans upgrade to yearly plans.

2. Credits

Credits are the unit of account of the Services, at a rate of 3,000 credits per US dollar. Your membership fee converts into cycle credits every 30 days at the monthly grant published for your plan on the pricing page: on monthly plans, cycle credits are valid for that 30-day cycle and any unused remainder lapses when it ends; on yearly plans, the unused remainder rolls into your permanent credits. Sign-up grants, referral rewards, and top-ups go directly to permanent credits. Permanent credits do not expire.

Credits are not legal tender, bear no interest, and may not be transferred, resold, or redeemed for cash.

3. Metering

AI usage is metered in credits by token usage at each model’s own rates for input, output and cached tokens; the multiplier shown in the model picker is a relative reference. Charges are deducted from your credits, and which model ran each step and what it consumed is itemized. Sandbox compute and baseline storage are not billed separately and do not consume credits.

Model rates, reference multipliers and metering may change as published in the product; the terms in force at the time of consumption apply.

4. Model access

Which models you can run, and entitlements like parallel tasks, follow your current plan. After a downgrade or expiry, your remaining credits are still yours, but they can only be spent on the models your current plan allows.

5. Top-ups

Plans Pro and above can buy fixed-amount credit packs; the amount paid is credited at 3,000 credits per dollar together with a bonus. Top-ups add credits only and do not change your plan or entitlements.

6. Refunds

Payments are non-refundable except where required by law. Credits consumed by tasks that fail because of a fault on our side are returned.

If we discontinue the Services (other than for your breach), we will refund the unused portion pro rata; nothing is refunded on termination for breach. If you delete your account, remaining credits and any unexpired plan period are forfeited and not refunded.

7. Price changes

If prices change, we will give 30 days’ notice; changes do not affect periods you have already purchased.

8. Abuse

Credits obtained or used through fraud or arbitrage may be revoked, and the account handled under the Terms of Service.